1. What is the RO Water Genie Platinum Range?
The RO Water Genie Platinum Range is a professional water-fed pole system designed for window cleaning and other water-based applications, offering safe and efficient performance.
2. What sizes are available for the Platinum Range?
It is available in three tank sizes: 350L, 500L, and 700L.
3. How many users can operate the system?
Each size can be configured for either one user (P1) or two users (P2).
4. What type of filtration does the system use?
It features a 4-stage filtration unit, including a 5-micron sediment filter, 10" carbon block filter, 40" low-pressure RO membrane, and a 6.9L deionization vessel.
5. Is the RO Water Genie Platinum Range safe to use in vehicles?
Yes. The system has been crash tested by leading vehicle safety company HORIBA MIRA to ensure your safety at all times.
6. Can the system operate with the vehicle locked?
Yes, externally fitted van ports allow you to fill the tank and use the system while keeping your vehicle locked and alarmed.
7. Does the system include battery charging?
Yes, it comes with a premium automatic battery charging system.
8. How does the system indicate maintenance needs?
It includes a water usage counter, filter change indicator, and fuse fault indicator.
9. Can the pump controller be installed at different points?
Yes, front or side pump controller installation points allow operation via the side door or back of the vehicle.
10. Is the tank rust-resistant?
Yes, the base is made from rust-resistant zinc-plated metal.
11. What is the footprint of each tank size?
350L: 780mm x 1130mm x 1020mm
500L: 780mm x 1400mm x 1150mm
700L: 930mm x 1400mm x 1150mm
12. What are the weight specifications?
350L: Empty 105KG, Full 500KG
500L: Empty 105KG, Full 650KG
700L: Empty 120KG, Full 850KG
13. What is the minimum vehicle payload required?
350L: 600KG
500L: 750KG
700L: 950KG
14. Does it include hose reels and hoses?
Yes, the system includes metal hose reels (one per user) with 8mm reinforced hose.
15. Is installation included in the price?
Yes, installation of the system and integration with your vehicle’s charging system is included.
16. What water types can the system handle?
It works with water ranging from soft to hard.
17. Is technical support available?
Yes, full technical support, instructions, and guides are provided.
18. Does the system have automatic flushing?
Yes, it includes premium automatic flushing for optimal performance.
19. Can the system fill backpacks or jerry cans?
Yes, it features a fast-fill trigger system for easy filling of containers.
20. What warranty is provided?
The RO Water Genie Platinum Range comes with a 12-month warranty.
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